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DPM 
Privacy Policy

Privacy Policy


DPM (Thailand) Co.,Ltd. recognise our responsibilities in relation to the collection, use, disclosure and other processing and storage of personal data including the rights of the owner of the personal data according to the personal data protection law.


When do we collect personal information ?
We collect the personal information either directly or indirectly through the following channels:

  • Our website www.dpm.co.th

  • Our webinar registration and events 

  • Our contact us form for using the services, ordering the products or support services via email, telephone number, facebook, line or other channels

  • Our products and services presentation via email or/and telephone number


What personal information do we collect ?


We collect and use personal information in accordance with the scope of the service by collecting information as necessary and useful under the law as follows:

  • Personal information such as name, surname, age, date of birth, nationality, ID card number, passport, etc.

  • Contact information such as address, telephone number, e-mail address, etc.

  • Account information such as user accounts, usage history, etc.

  • Transactional and financial information such as order history, credit card details, bank accounts, etc.

  • Technical information such as IP address, Cookie ID, website usage history (Activity Log), etc.


Cookies are information on the website sent to the web browser of the service provider to make customers comfortable in using the website. It also helps to study overall platform visitor behavior and to develop the website to be accessed more easily, quickly, and efficiently.

  • Other information such as pictures, animations and any other information that is considered personal data in accordance with the Personal Data Protection Act.

Retaining personal data


We will retain your personal data in hardcopy and electronic form.

We keep your personal information as follows:

  • Our company server in Thailand

  • Our company server in Overseas

  • Server providers in Thailand

  • Server providers in Overseas

Purposes for which personal data is collected, used or disclosed


Personal data is collected or may be used, disclosed or transferred for the following purposes:

  • to create and manage user accounts

  • to deliver goods or services

  • to improve a product, service or user experience

  • for management within the company

  • for marketing and promotion

  • for after sales service

  • to collect feedback

  • to make a payment of products or services 

  • to follow the terms and conditions 

  • to comply with the laws and regulations of government agencies


Disclosure of personal information

We may disclose your personal information to others under your consent or as permitted by law, as follows:


Internal management
We may disclose your personal information within the Company to the extent necessary to improve and develop our products or services. We may collect internal information for products or services under this policy for the greater benefit of you and others.

Business partners
We may share certain information with business partners to contact and coordinate the provision of goods or services and provide necessary information.

Cross-Border Data Transfer
We may disclose or transfer your personal data to third parties, organizations or servers located in foreign countries. We will take steps and measures to ensure that your personal data is securely transferred, and the receiving parties have an appropriate level of personal data protection standard or as allowed by laws.


Period of retention of personal information
We will keep your personal information only as required by law or as necessary for the purpose of collecting such information. We will delete or destroy personal information when we see that collecting that information is not necessary for the purposes stated

Rights of personal data subject
Under the Personal Data Protection Law, you have the right to:


Right to withdraw consent
If you have given consent to us to collect, use or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any time throughout the period your personal data available to us, unless it is restricted by laws or you are still under beneficial contract.


Right to access
You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you; and to request us to reveal as to how we obtain your personal data.


Right to data portability
You have the right to obtain your personal data if we organize such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the personal data in such format directly to other data controllers if doable by automatic means; and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible.


Right to object
You have the right to object to collection, use or disclosure of your personal data at any time if such doing is conducted for legitimate interests of us, corporation or individual which is within your reasonable expectation; or for carrying out public tasks.

 

Right to erasure/destruction 
You have the right to request us to erase, destroy or anonymize your personal data if you believe that the collection, use or disclosure of your personal data is against relevant laws; or retention of the data by us is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent or to object to the processing as earlier described.

 

Right to restriction of processing
You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data pursuant to relevant laws but you instead request us to suspend the processing.


Right to rectification
You have the right to rectify your personal data to be updated, complete and not misleading.


Right to lodge a complaint
You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use or disclosure of your personal data is violating or not in compliance with relevant laws.


You can use your rights as the above personal data subject by contacting our Personal Data Protection Officer as detailed at the end of this policy. We will notify you of the results within 60 days from the date we receive your request to use your rights. If we decline a request, we will inform you of the reason via various channels such as text message (SMS), email, phone call, letter, etc.


Advertising and Marketing

We may send information or newsletters to your email address. The purpose is to offer something interesting to you. If you no longer wish to receive our communications from us via email, you can either click “unsubscribe” in the email link or reach out to our email address.


Use of cookies

Cookies are information on the website sent to the web browser of the service provider to make customers comfortable in using the website. It also helps to study overall platform visitor behavior and to develop the website to be accessed more easily, quickly, and efficiently.

However, the customer may refuse the use of cookies by selecting the appropriate settings on their browser. Rejecting the cookies may affect the access to some of our functions.


Security of personal data


We will maintain the security of your personal data in accordance with the principles of confidentiality (confidentiality), accuracy (integrity) and condition for use (availability) in order to prevent loss, access, use, change, alteration or disclosure. We will also provide measures to maintain the security of personal data which covers Administrative safeguards, technical safeguards and physical safeguards regarding the  access control of your personal data.

Notification of personal data breach


In the event of a breach of your personal data, we will notify the Office of the Personal Data Protection Commission without delay within 72 hours from the time we are aware of the cause. In case the infringement has a high risk of affecting your rights and freedoms, we will notify you of violations with remedies without delay through various channels such as website, text message (SMS), email, phone call, letter, etc.


Amendments to the Privacy Policy


We may revise this policy from time to time. You can find the revised terms and conditions of this policy through our website and effective as of 23 June 2022.

Privacy Policy of Other Sites


This Privacy Policy applies only to the provision of products, services and use of the Website for our customers. If you visit other websites, the protection of personal information is subject to the privacy policy of that website which we are not affiliated with.
 

Our contact details


If you would like to ask about this Privacy Policy including a requesting to exercise rights, you can contact us or our Personal Data Protection Officer as follows:
 

Data Controller
DPM (Thailand) Co.,Ltd.
999 Gaysorn Building, 6th floor,Unit 6A-3, Ploenchit Rd.,Lumpini, Patumwan, Bangkok 10330
Email marketing@dpm.co.th
Website www.dpm.co.th
Telephone number 02-118 3772

 

Personal Data Protection Officer
999 Gaysorn Building, 6th floor,Unit 6A-3, Ploenchit Rd.,Lumpini, Patumwan, Bangkok 10330
Email marketing@dpm.co.th
Telephone number 02-118 3772

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